Frequently Asked Questions

Consultation Fees

Until the end of 2026, existing patients of Sana Osteopathy will have existing Sana consultation fees honoured at West Perth Osteopathy.  If you're not an existing client, the fees are:

Initial Consultation – $180

Extended Consultation – $225

Follow-up Consultation – $145

ℹ️ Non-arrival or late cancellations may incur a fee.

Private Health Insurance

If your private health insurance includes osteopathy under extras cover, you can claim your rebate at the time of your appointment using our HICAPS terminal. Rebate amounts vary depending on your level of cover, so please check with your health fund for details.

DVA and Medicare

We require a written GP referral for osteopathic services in the following circumstances:

  • Department of Veterans’ Affairs (DVA) - White and Gold card holders
  • GP Chronic Condition Management Plan (GP CCMP)

All relevant referral documentation must be received prior to your appointment.

ℹ️ We do NOT bulk bill Medicare. A gap payment applies to each consultation and must be paid on the day of your appointment.

What To Expect

What to Wear

Please wear loose, comfortable clothing, as tight jeans or restrictive activewear can make assessment and treatment more difficult. Bringing a pair of loose shorts to change into is a good option.

Depending on the area being assessed, you may be asked to remove some layers of clothing. This will always be discussed with you first, and your comfort and consent are our top priority.

When You Arrive

Please arrive 10 minutes early if you haven’t already completed your initial forms online. These include 

  • Intake Form (detailing personal information and medical history),
  • Cancellation and Non-Arrival Policy,
  • Informed Consent to Osteopathic Care (osteopathic appointment)

All of which we legally require before beginning care. All information is recorded and stored with the strictest confidentiality.

How Many Sessions Will I Need?

The number of sessions varies depending on your condition, general health, and personal goals.

  • Acute conditions (less than 3 months old) may resolve in around 3–6 sessions.
  • Chronic conditions (longer than 3 months) often require more sessions over a longer period.